From the monthly archives:

November 2010

Dimwits are No-fits

November 15, 2010 · 2 comments by Terry Lauter Comp

in Employee Communication, Leadership, Performance Development

If only there was an elementary class on emotion. Or what if in high school we were required to master an emotional intelligence test before reaching college? Or just imagine if there was a college major based on confronting conflict and interacting with peers. Suppose every senior – not just the comm. majors - was expected to develop communications skills.

Fortunately, many people develop enough emotional intelligence skills through life experience. But what about those that don’t?

This i4cp blogger calls them emotional “Emotional Dimwits”: “the brilliant spreadsheet jockeys who crave leadership positions but who are so arrogant or even petulant that they constantly offend others.”

According to an I4cp study (Click here), those emotional dimwits are losing their respect in the company culture.

In a study conducted by i4cp and American Management Association, participants chose “Change Management/Flexibility” as the #1 competency a leader should have. No. 1 was followed by a list of emotional intelligence competencies including innovation, communication, and team building.

“…tomorrow’s leaders had better have some solid ‘soft skills’ if they want to be leaders circa 2020” the blogger writes.

We certainly agree.

The ability to mediate a conflict between two team members in an objective way, the leadership and coaching needed to help an employee patch up the holes in their presentation - These so called “soft skills” or “core skills” as we like to call them will be crucial in the next decade. The most happy and successful people we know are individuals who have taken the time to develop these core skills – coaching, counseling, communication, team building and more. We can all keep growing in this area. These skills are the foundation for success and the means to sustaining good relationships for a lifetime.

{ 2 comments }

Canned and Ready or Fresh and Unforgettable?

November 15, 2010 · 0 comments by Terry Lauter Comp

in Business Basics Training, Business Strategies, Employee Communication, Leadership, Management, Organizational Growth, Performance Development, Training, Uncategorized

It’s easy to make a run to the store, pick up a can of green beans and slide them on the side of an evening dinner meal.

But we all know that what passes for an adequate meal after a hard day’s work, just doesn’t cut it for a room full of hungry family members on Thanksgiving Day.

Even the most attractively packaged gourmet turkey to-go meals (as popular as they may be) just don’t compare to the personalized home cooked feasts. Let’s be honest, good old Mom/Grandma/Aunt Susie knows just how you like your mashed potatoes.

As the economy slowly rebuilds, and training dollars become more evident, one of the biggest mistakes organizations can make is to rush outside and buy “canned or packaged” training products to implement a gobble-ready solution to building skills. While these products often feature quality content, retention is less than optimal, simply because learners don’t see the relevance and connection to your specific organizational environment.

thanksgivingfamily

There’s one main ingredient that these packaged-deals don’t have – the inside scoop. Find as many ways as possible to integrate your unique culture and values message into all of your organizational processes, systems and programs.

For example, if leading a workshop on recruitment and selection, make sure that you are not just teaching great interviewing skills, but how it’s done in your organization. Make sure participants walk out the doorwith a clear understanding of how what they’re doing right now connects to their job in your organization – not some vague, generic theory that might be useful somewhere, someday.

You can invest thousands of dollars into feeding your company “gourmet” green beans, or you can fix em’ up a meal they’ll never forget. Your decision.

{ 0 comments }

Performance Morsel of the Month

November 15, 2010

Effective communication is part of building a Healthy, High-Performance Company. Employees should feel like they’re “in the know” versus being kept in the dark. Their roles, goals, accountabilities and expectations should be clear.

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Is He Sending Mixed Signals?

November 12, 2010

He wants you to go out and treat yourself, but last week he told you to save for the kids college fu]nd.
He wants you to get a job, but last week he told you that you don’t stand a chance against the zillions of others with better qualifications.
He says he’ll change, but he seems to [...]

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November 2010

Dimwits are No-fits

Canned and Ready or Fresh and Unforgettable?

Performance Morsel of the Month

Is He Sending Mixed Signals?

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