EXCELLENCE. It’s a word we see often in a list of company values. It sounds great. Who wouldn’t want to work with a company that is committed to EXCELLENCE?
But WHAT exactly does EXCELLENCE mean and if this is a value of your company, how exactly do you measure it? How does an employee know if he or she is meeting leadership’s standard of excellence? Because without actionable measures, EXCELLENCE is reduced to plain ol’ “fluff” and your clients and employees will see it as such.
To translate EXCELLENCE from fluff to a value of meaning, it needs a definition.
We’ve chosen a couple examples for you to see how other companies are defining excellence:
Excellence according to Seagate Technology
- The pursuit of excellence is not a destination, it’s a journey. To achieve this we must:
- Accept the challenge of ownership
- Ensure quality in every aspect of our work
- Take pride in our work, products, and vision
- Accept that change is inevitable and that adaptability determines future success
Excellence according to Genworth Financial:
- We prioritize to stay focused on the right things.
- We take initiative to be a part of the solution.
- We continually seek to teach and learn.
Excellence according to Children’s Hospital Central California:
Excellence: We depend on exceptional people to provide exceptional quality health care and services throughout Children’s Hospital. We set high standards and we support each other as we strive to achieve them. We invest in each other and we value the individual and cultural differences that make us strong. We are proud of our superior services as measured by quality outcomes.