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Terry Lauter Comp

Interns: An investment for the future

July 20, 2010 · 0 comments by Terry Lauter Comp

in Leadership, Performance Feedback, Uncategorized

Interns are not coffee runners or file sorters. And as individuals who were thrown directly into a recession-hit job market, most of them are not simply looking to pass the time while beefing up their resume. They’re craving opportunity, a foot in the door and DEVELOPMENT.

While grabbing coffee and stapling papers may seem to some employers like a valuable exchange for “experience on a resume,” interns (educated college grads with fresh and young mentalities) have much more to give.

Fortunately, more and more high-performance companies are starting to realize the long-term value of developing interns into full-time employees, according to a recent i4cp study.

“Nearly a third of survey respondents (28%) said that more than half of their interns convert, compared to 12% of lower performing organizations.”

It makes good common sense doesn’t it? You develop a competent intern who is eager to learn about the business and prove his or herself, and in return you have a freshly seasoned employee who’s ready to climb higher up the talent ladder.

Think of it as raising a well-behaved, eager to learn child and before you know it, you’re looking at an adult who meets all your expectations and then some. There in lies the reward of the investment.

Perhaps the thought of developing interns overwhelms you. After all, pressure is higher than ever to focus on developing your employees and top talent. But here are some quick tips for reeling in a long-term investment from competent interns:

· Meet with interns upon hiring to discuss their top three measurable goals for their time at your company. Approve goals that you believe are attainable and challenging, that will provide a win-win for both parties.

· Consider assigning a trustworthy mentor to an intern. This is someone in the company your intern can turn to with questions, guidance or tips for the job. This also allows your employee a chance to develop their own leadership skills. They are not to be considered a babysitter, but a role model to an intern.

· After a month on the job, have a brief meeting with your intern. Assess how far they’ve come in their goals and allow them to brainstorm ways to further contribute to the company. Ask them how they see themselves fitting into the company’s mission and goals.

Read the i4cp study here: http://www.i4cp.com/productivity-blog/2010/06/23/high-performance-organizations-view-interns-as-long-term-investments

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Don’t let them sink

July 19, 2010 · 0 comments by Terry Lauter Comp

in Business Basics Training, Employee Communication, Leadership, Performance Development, Training, Uncategorized

Imagine you’re sliding floaties onto the arms of your 2-year-old daughter, preparing her for the first swim with mommy or daddy. She’s had no swim lessons. So you let her know you’re going to put her in the water to learn.

“I want you to swim to that line, okay sweetie?”

You jump in and stand in the shallow end just a few feet away. Your daughter plops in the water. Instinctively, she begins to kick her legs to stay afloat. You have a smile on your face…. waiting for your child to swim her first few feet. She doesn’t get any closer… she’s just kicking.

After an hour’s time, you give up.

“Next time you have to swim to daddy,” you tell her on the drive home.

Sounds mean, heartless and downright senseless, doesn’t it? We would never send our own children into an unknown, challenging environment without coaching them through. So, why is it that we don’t recognize that sending employees into a challenging environment without any support along the way is like setting them up for failure?

“About half of the organizations out there don’t pay attention to managers’ coaching conversations for goal setting. I think it is safe to assume that efforts to promote coaching and feedback likely get similar levels of attention in these organizations,” says Chris Bergeron at Salary.com.

If you really care about the people you lead, you don’t throw them in the pool and let them sink, do you? If you can’t quite relate to the father-daughter swim experience, how about:

Going to a class on the first day and then showing up at the final exam.
Showing up for your first basketball practice. Then coach cancels practice and conditioning until the first game.
Showing up for a personal training appointment, only to find a note waiting for you that reads: “Your weigh-in will be in five weeks, see you there.”

Your employees likely have competent skill sets, independent minds and motivation to contribute to the success of the business. They have the resources. But where’s the substance between goal setting and the review process?

Coaching is the most important variable in the performance process. Bergeron gives these tips to for moving “coaching” to the forefront of performance management:

Coaching starts with senior executive sponsorship
Create explicit expectations for the coaching conversation for all employees
Finally, identify your best coaches and hold them up as examples to the rest of the organization

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Leading in the “emotional recession”

June 18, 2010

Who am I as a leader?
Who are my employees and how do their identities fit in with the company culture and brand?
In a recent “Management by Shared Mindset” article, authors Dave Ulrich and Wendy Ulrich call upon leaders to be “meaning makers” as the economy crawls out of the recession.
“Leadership shifts from an individual [...]

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Ditch awkward avoidance for authenticity

June 10, 2010

Here we go again… the same old dilemma.
Sarah’s corporate presentations have lacked focus lately, but how can I tell her without coming on too strong?
Sure, I’m her supervisor. But we have a great relationship… is it worth confronting her and risking her trust in me?

Confronting her could change everything. … but something has [...]

Ditch “soft skills” for “core skills”

May 17, 2010

It’s the stuff great leaders are made of.
Communication, Listening , Giving Feedback, Cooperation, Problem Solving, Delegating, Observing, Coaching, Encouraging, Managing Conflict.
But too often these so-called “soft skills” are downplayed- both in the hiring process and in the design of training and development opportunities.
Whether the term “soft skills” was developed with good [...]

Throw out performance reviews?

May 7, 2010

Performance appraisals have taken another hit in the media recently.

Get rid of performance reviews, author says (http://tiny.cc/rhc2r)
Are performance reviews a waste of time? (http://tiny.cc/9z4la)
Yes, Everyone Really Does Hate Performance Reviews (http://tiny.cc/sa77l)

These articles argue that performance appraisals are: pretentious, fraudulent, ill-advised, intimidating, send the wrong message and so on.
So should we throw the baby out [...]

Don’t waste your time and $

April 8, 2010

In the last couple months we’ve talked a lot about employee development and its importance in retaining your top talent. We’ve discussed what you should do to implement employee development into your company; now we want to make sure we help you avoid mistakes in your training initiatives.

The pending danger is that you invest thousands [...]

Have you heard the rope joke?

April 2, 2010

A rope walked into a bar.

Yes that’s right… a rope.
Rope: “Bartender, get me a drink.”
Bartender: “Sorry buddy, we don’t serve ropes here.”
Discouraged, the rope slithered its way to the road. He sulked, not knowing what he could do next.
Passerby: “Hey buddy, you’re looking down. Can I help you.”
Rope: “Nah, that’s ok. Just a bad [...]

Company pumps blood through employees’ veins

March 8, 2010

Treena began to feel very weak. Parts of her body began to feel tired and achy. She had stopped receiving the stimulation and life source she needed to go on, losing the ability to make any company decisions or fulfill job duties.
She felt as if her system was about to shut [...]

Don’t lose your Queens and Vonns

March 5, 2010

“…Talented people will always have options, regardless of the economy.” –Mary Ann Downey
Did you get that? The war for talent is ever-present. Patriotism is no longer a good enough reason for your top talent to stay put.
Downey demonstrates this in her recent i4cp blog (http://tiny.cc/FqNK4) where she takes a look at Olympians who are [...]

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Terry Lauter Comp

Interns: An investment for the future

Don’t let them sink

Leading in the “emotional recession”

Ditch awkward avoidance for authenticity

Ditch “soft skills” for “core skills”

Throw out performance reviews?

Don’t waste your time and $

Have you heard the rope joke?

Company pumps blood through employees’ veins

Don’t lose your Queens and Vonns

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