From the category archives:

Performance Development

Company pumps blood through employees’ veins

March 8, 2010 · 0 comments by Terry Lauter Comp

in Leadership, Organizational Growth, Performance Development, Supervisory/Leadership Training, Uncategorized

Treena began to feel very weak. Parts of her body began to feel tired and achy. She had stopped receiving the stimulation and life source she needed to go on, losing the ability to make any company decisions or fulfill job duties.

She felt as if her system was about to shut down.

Just then she heard the words from her supervisor: “You’re being selected for a new training program based on your potential to lead.”

That’s all it took for her blood source to be revived and for Treena to find the motivation not only to keep going but also to finally make a difference.

————————————————————————————————————

One nonprofit is not only saving lives with their blood drives, they’re saving their top employees with their commitment to leadership development.

While the above vignette was a fictional look into an employee’s dissatisfaction with workplace stimulation, below is a quote from the real Treena Fartsi: an employee of Virginia Blood Services (as reported in a recent Workforce Management article: http://tiny.cc/nF7tR) after she was granted a shot at leadership development.

“It makes me want to work harder,” to become even more of an asset to the company,” Treena says.

Virginia Blood Services has hit the importance of leadership development right on the nail.

In the article, writer Garry Kranz writes: “Virginia Blood Services illustrates the physics of leadership development: Every action has an equal and opposite reaction.”

Virginia Blood Services committed several years ago to motivating its employees with professional development and teaching their technical gurus how to effectively manage others.

Program participants were chosen from various departments, including health services, recruitment and sales. The opportunity to grow professionally was a key enticement.

“That was what they were told: ‘You’re being selected for your potential to lead,’” (said Robert E. Carden, president and CEO of the 280-employee company).

At Virginia Blood Services, that reaction was a positive one: “It puts some amount of pressure on a person to be viewed as a potential leader, but I feel I have been given the resources to achieve it,” Debbie, an employee, says.

As nonprofit organizations face a leadership deficiency in coming years, Virginia Blood Services will not be part of that trend.

We would argue that nonprofit organizations are not the only companies in danger of facing a large leadership deficit, as companies across the board cut training programs and leadership development from their budget in the recent recession.

But as Kranz article demonstrates, their commitment to leadership development is posing Virginia Blood Services to have a healthy leadership pool in the long run.

Kranz writes: Carden says the leadership training accomplished a more enduring goal: getting individuals to take the initiative in shaping policies, making improvements to operations and pursuing any training they might need to fulfill their job duties.

Virginia Blood Services program consisted of six training classes with a focus on the organization’s values, mission and policies and determining areas of growth for each individual. We urge companies to take a lesson from Virginia Blood Services and start pumping blood through the veins of your top performers before it’s too late.

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To Leave or Not to Leave? That is the question.

February 2, 2010 · 0 comments by Terry Lauter Comp

in Business Basics Training, Business Strategies, Compensation, Economy, Employee Communication, Feedback, Leadership, Management, Organizational Growth, Performance Development, Performance Management, Supervisory/Leadership Training

We all want a purpose in life, don’t we?

Who wants to sit at a desk every morning, not knowing why he or she bothers going to work every day?

Sadly, it’s a mentality that is plaguing more and more high-performers whose development aspirations went out the window with their company’s profit.

According to a survey conducted by i4cp, 76% of respondents said performance management is very important this year, but a meager 23% said their companies are very effective at actually doing it. (http://www.i4cp.com/productivity-blog/2010/01/28/20-years-and-counting-leadership-development-once-again-the-most-critical-issue-facing-organizations-in-2010)

“Finding and developing the right leaders has been considered a top challenge for companies for decades,” said Jay Jamrog, SVP of Research at i4cp, in the report cited above. “Given the volatility of the last year and the accelerated pace of change in the economy, companies should be treating leadership and development as both an urgent survival tactic and a business opportunity.”

“The companies that get it right – and several high-performing companies are doing it right already – have potential for great success.”

Another recent survey by Deloitte, found 65% of surveyed executives are highly to very highly concerned about losing high-potential talent in the year after the recession ends.

Are you one of these execs worrying your high-performers might ditch you as soon as the opportunity presents itself?

The important question is: what are you ACTUALLY doing about it?

If you’re stuck, the following are a few key recommendations for getting you started.

1. Identify your high performers, and help them assess their strengths and development needs. Then work in partnership with them to create an Individual Development Plan, and support them in executing the plan. communication

2. Open the lines of feedback and communication to discuss corporate and personal development goals with your high performers. If you’ve already done so in the past, maybe it’s time for an update. Make sure your superstars know how their personal goals and dreams may be in alignment with the organization’s goals and plans for the future.

3. Link compensation more directly to organizational and individual performance. Wherever possible, use self-funded incentive plans to create meaningful rewards and distinctions between superior and standard performance.

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Bathing and motivation: Recommended daily

January 6, 2010

“People often say that motivation doesn’t last. Well, neither does bathing – that’s why we recommend it daily.” - Zig Ziglar
There’s no better time than the beginning of the year to assess your employees’ motivation. Recent studies have shown employee engagement levels are down. No surprise there, but the surprises will hit when employees [...]

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In a Recession: Recognize & Retain Your Star Performers, Part IV

July 10, 2009

Research tells us consistently that top performers outperform average team members by a ratio of at least 3 or 4 to one. If you take a moment to do the math, the implications are simply staggering. How could a prudent leader allow his or her super stars to languish among the troops at a time [...]

In a Recession: Recognize & Retain Your Star Performers, Part I

July 1, 2009

Most every organization has a group (made up of about 20% of the total population) who delivers 80% of the results. In other words, a few folks make a tremendous difference for the overall success of most every business. But here’s the rub: all too often there is no significant difference in the way we [...]

Working Smart: Focusing on the Vital Few

May 22, 2009

We all see so much wasted time at work, that I am always amazed to hear that the U.S. is one of the most productive nations in the world. Busy-ness seems to be replacing effectiveness as people go to endless meetings and spend hours sending and receiving emails.
Every once in awhile, I have to remind [...]

Getting Everyone on the Same Page

May 15, 2009

Over the years I have noticed that most companies do a pretty ineffective job of strategic planning. We all know how important strategic planning is to the long-term viability of an organization, but what’s really going on here? Well, many organizations never seem to get around to tackling this critical function. Others take a handful [...]

What are the Characteristics of Truly Great Organizations?

April 29, 2009

One of my all-time favorite movies is “City Slickers.” In one of the scenes, Mitch asks Curly about the secret of life and Curly holds up his finger and states that it is just 1 thing (and Mitch will have to figure this 1 thing out).
It’s different in the corporate world. The secret to becoming [...]

What Is a “Healthy, High Performance” Company?

April 27, 2009

Several years ago, as global competition intensified, many boards brought new CEOs into their companies and tasked them with driving performance to significantly higher levels. Many of these CEOs immediately proceeded to “raise the bar” and bulldozed forward with little regard to the human element. One such leader was “Chainsaw Al” of Scott Paper and [...]

People over Projects

April 22, 2009

In times like these, we sense that the natives are restless in Corporate America. It seems that most everywhere, employees at every level are afraid to exhale. Many say that they are experiencing paranoid thoughts each time they see managers and execs meet behind closed doors, or hear tidbits eluding to bad sales numbers or [...]

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Performance Development

Company pumps blood through employees’ veins

To Leave or Not to Leave? That is the question.

Bathing and motivation: Recommended daily

In a Recession: Recognize & Retain Your Star Performers, Part IV

In a Recession: Recognize & Retain Your Star Performers, Part I

People over Projects

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