From the category archives:

Performance Feedback

Interns: An investment for the future

July 20, 2010 · 0 comments by Terry Lauter Comp

in Leadership, Performance Feedback, Uncategorized

Interns are not coffee runners or file sorters. And as individuals who were thrown directly into a recession-hit job market, most of them are not simply looking to pass the time while beefing up their resume. They’re craving opportunity, a foot in the door and DEVELOPMENT.

While grabbing coffee and stapling papers may seem to some employers like a valuable exchange for “experience on a resume,” interns (educated college grads with fresh and young mentalities) have much more to give.

Fortunately, more and more high-performance companies are starting to realize the long-term value of developing interns into full-time employees, according to a recent i4cp study.

“Nearly a third of survey respondents (28%) said that more than half of their interns convert, compared to 12% of lower performing organizations.”

It makes good common sense doesn’t it? You develop a competent intern who is eager to learn about the business and prove his or herself, and in return you have a freshly seasoned employee who’s ready to climb higher up the talent ladder.

Think of it as raising a well-behaved, eager to learn child and before you know it, you’re looking at an adult who meets all your expectations and then some. There in lies the reward of the investment.

Perhaps the thought of developing interns overwhelms you. After all, pressure is higher than ever to focus on developing your employees and top talent. But here are some quick tips for reeling in a long-term investment from competent interns:

· Meet with interns upon hiring to discuss their top three measurable goals for their time at your company. Approve goals that you believe are attainable and challenging, that will provide a win-win for both parties.

· Consider assigning a trustworthy mentor to an intern. This is someone in the company your intern can turn to with questions, guidance or tips for the job. This also allows your employee a chance to develop their own leadership skills. They are not to be considered a babysitter, but a role model to an intern.

· After a month on the job, have a brief meeting with your intern. Assess how far they’ve come in their goals and allow them to brainstorm ways to further contribute to the company. Ask them how they see themselves fitting into the company’s mission and goals.

Read the i4cp study here: http://www.i4cp.com/productivity-blog/2010/06/23/high-performance-organizations-view-interns-as-long-term-investments

{ 0 comments }

Leading in the “emotional recession”

June 18, 2010 · 1 comment by Terry Lauter Comp

in Leadership, Management, Organizational Growth, Performance Development, Performance Feedback

Who am I as a leader?

Who are my employees and how do their identities fit in with the company culture and brand?

In a recent “Management by Shared Mindset” article, authors Dave Ulrich and Wendy Ulrich call upon leaders to be “meaning makers” as the economy crawls out of the recession.

“Leadership shifts from an individual to a team game, from one person as the great leader to a collection of great leaders, and from a leader who starts with personal self-esteem to a leader who instills self-esteem in others.”

As the recession deepened, leaders were called upon to respond quickly and decisively. They charged forward with boldness, confidence and authenticity– making whatever strategic moves they needed to make to keep their company afloat.

But as we come out of the recession, emotions are running high. Great leaders need to be wary of charging forward, making important and transformational decisions without thinking about how employees, customers and investors will see these choices. This unique, transitional time calls for a different type of leadership that helps individuals see that their work has meaning and value, and that they “belong”.

“Memories outlast recessions,” say Ulrich & Ulrich. “The economic recession may have led to an emotional recession at work. In this emotional recession, leaders need not only to make bold business decisions, they also need to be sensitive to the meanings that comes from how those decisions are made.”

Employees want to know “who am I” and how do I fit in…how do I make a difference?

Laura Schroeder at Compensation Café ties this idea into employee retention: “My suggestion is connection because people who feel personally and professionally connected to a company, to a manager, to a group of colleagues, or to a particular job, are more likely to give more of themselves and less likely to go elsewhere.“

The dollar benefit in giving employees meaning comes down to the ol’ productivity reaction.

“Employees with meaning will be more productive, and that productivity will enhance customer experiences and investor confidence,” Ulrich and Ulrich say.

We’d love to know about the leaders that have brought meaning to your work and formed you into the individual you are today. Who comes to mind?

Read the Ulrich’s article at: http://changethis.com/manifesto/71.05.SharedMindset/pdf/71.05.SharedMindset.pdf

{ 1 comment }

Throw out performance reviews?

May 7, 2010

Performance appraisals have taken another hit in the media recently.

Get rid of performance reviews, author says (http://tiny.cc/rhc2r)
Are performance reviews a waste of time? (http://tiny.cc/9z4la)
Yes, Everyone Really Does Hate Performance Reviews (http://tiny.cc/sa77l)

These articles argue that performance appraisals are: pretentious, fraudulent, ill-advised, intimidating, send the wrong message and so on.
So should we throw the baby out [...]

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Don’t lose your Queens and Vonns

March 5, 2010

“…Talented people will always have options, regardless of the economy.” –Mary Ann Downey
Did you get that? The war for talent is ever-present. Patriotism is no longer a good enough reason for your top talent to stay put.
Downey demonstrates this in her recent i4cp blog (http://tiny.cc/FqNK4) where she takes a look at Olympians who are [...]

Bathing and motivation: Recommended daily

January 6, 2010

“People often say that motivation doesn’t last. Well, neither does bathing – that’s why we recommend it daily.” - Zig Ziglar
There’s no better time than the beginning of the year to assess your employees’ motivation. Recent studies have shown employee engagement levels are down. No surprise there, but the surprises will hit when employees [...]

Time for a Compensation Check-up?

October 30, 2009

How can you tell if your Compensation Program is working?
The first clue is whether or not the organization is meeting its short and long-term financial goals. Even in these tough economic times, financial performance provides some good clues.
If not, SYMPTOMS might include:
1.    Difficultly attracting/retaining your TOP performers, while less productive ones “stay put.”
2.    Lack of focus from employees [...]

Seize the Moment!

April 15, 2009

I remembered recently an interesting conversation with a colleague after a training session. The discussion centered around a particular employee in a key position who was repeatedly demonstrating poor human relations skills in interactions with others internally, and even with external clients and vendors. When I asked my friend what she did in the situation [...]

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Performance Feedback

Interns: An investment for the future

Leading in the “emotional recession”

Throw out performance reviews?

Don’t lose your Queens and Vonns

Bathing and motivation: Recommended daily

Time for a Compensation Check-up?

Seize the Moment!

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