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Interns: An investment for the future

July 20, 2010 · 0 comments by Terry Lauter Comp

in Leadership, Performance Feedback, Uncategorized

Interns are not coffee runners or file sorters. And as individuals who were thrown directly into a recession-hit job market, most of them are not simply looking to pass the time while beefing up their resume. They’re craving opportunity, a foot in the door and DEVELOPMENT.

While grabbing coffee and stapling papers may seem to some employers like a valuable exchange for “experience on a resume,” interns (educated college grads with fresh and young mentalities) have much more to give.

Fortunately, more and more high-performance companies are starting to realize the long-term value of developing interns into full-time employees, according to a recent i4cp study.

“Nearly a third of survey respondents (28%) said that more than half of their interns convert, compared to 12% of lower performing organizations.”

It makes good common sense doesn’t it? You develop a competent intern who is eager to learn about the business and prove his or herself, and in return you have a freshly seasoned employee who’s ready to climb higher up the talent ladder.

Think of it as raising a well-behaved, eager to learn child and before you know it, you’re looking at an adult who meets all your expectations and then some. There in lies the reward of the investment.

Perhaps the thought of developing interns overwhelms you. After all, pressure is higher than ever to focus on developing your employees and top talent. But here are some quick tips for reeling in a long-term investment from competent interns:

· Meet with interns upon hiring to discuss their top three measurable goals for their time at your company. Approve goals that you believe are attainable and challenging, that will provide a win-win for both parties.

· Consider assigning a trustworthy mentor to an intern. This is someone in the company your intern can turn to with questions, guidance or tips for the job. This also allows your employee a chance to develop their own leadership skills. They are not to be considered a babysitter, but a role model to an intern.

· After a month on the job, have a brief meeting with your intern. Assess how far they’ve come in their goals and allow them to brainstorm ways to further contribute to the company. Ask them how they see themselves fitting into the company’s mission and goals.

Read the i4cp study here: http://www.i4cp.com/productivity-blog/2010/06/23/high-performance-organizations-view-interns-as-long-term-investments

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Don’t let them sink

July 19, 2010 · 0 comments by Terry Lauter Comp

in Business Basics Training, Employee Communication, Leadership, Performance Development, Training, Uncategorized

Imagine you’re sliding floaties onto the arms of your 2-year-old daughter, preparing her for the first swim with mommy or daddy. She’s had no swim lessons. So you let her know you’re going to put her in the water to learn.

“I want you to swim to that line, okay sweetie?”

You jump in and stand in the shallow end just a few feet away. Your daughter plops in the water. Instinctively, she begins to kick her legs to stay afloat. You have a smile on your face…. waiting for your child to swim her first few feet. She doesn’t get any closer… she’s just kicking.

After an hour’s time, you give up.

“Next time you have to swim to daddy,” you tell her on the drive home.

Sounds mean, heartless and downright senseless, doesn’t it? We would never send our own children into an unknown, challenging environment without coaching them through. So, why is it that we don’t recognize that sending employees into a challenging environment without any support along the way is like setting them up for failure?

“About half of the organizations out there don’t pay attention to managers’ coaching conversations for goal setting. I think it is safe to assume that efforts to promote coaching and feedback likely get similar levels of attention in these organizations,” says Chris Bergeron at Salary.com.

If you really care about the people you lead, you don’t throw them in the pool and let them sink, do you? If you can’t quite relate to the father-daughter swim experience, how about:

Going to a class on the first day and then showing up at the final exam.
Showing up for your first basketball practice. Then coach cancels practice and conditioning until the first game.
Showing up for a personal training appointment, only to find a note waiting for you that reads: “Your weigh-in will be in five weeks, see you there.”

Your employees likely have competent skill sets, independent minds and motivation to contribute to the success of the business. They have the resources. But where’s the substance between goal setting and the review process?

Coaching is the most important variable in the performance process. Bergeron gives these tips to for moving “coaching” to the forefront of performance management:

Coaching starts with senior executive sponsorship
Create explicit expectations for the coaching conversation for all employees
Finally, identify your best coaches and hold them up as examples to the rest of the organization

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Ditch awkward avoidance for authenticity

June 10, 2010

Here we go again… the same old dilemma.
Sarah’s corporate presentations have lacked focus lately, but how can I tell her without coming on too strong?
Sure, I’m her supervisor. But we have a great relationship… is it worth confronting her and risking her trust in me?

Confronting her could change everything. … but something has [...]

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Don’t waste your time and $

April 8, 2010

In the last couple months we’ve talked a lot about employee development and its importance in retaining your top talent. We’ve discussed what you should do to implement employee development into your company; now we want to make sure we help you avoid mistakes in your training initiatives.

The pending danger is that you invest thousands [...]

Company pumps blood through employees’ veins

March 8, 2010

Treena began to feel very weak. Parts of her body began to feel tired and achy. She had stopped receiving the stimulation and life source she needed to go on, losing the ability to make any company decisions or fulfill job duties.
She felt as if her system was about to shut [...]

Don’t lose your Queens and Vonns

March 5, 2010

“…Talented people will always have options, regardless of the economy.” –Mary Ann Downey
Did you get that? The war for talent is ever-present. Patriotism is no longer a good enough reason for your top talent to stay put.
Downey demonstrates this in her recent i4cp blog (http://tiny.cc/FqNK4) where she takes a look at Olympians who are [...]

Keep the Hot Ones

February 15, 2010

Whether you see it or not, your organization may be in danger of losing some of its top performers.
So Brandon has been with you six years and his performance ranks among the best. Because of this, you have been able to offer Brandon above average annual salary increases. He also likes working for you.
However, when [...]

Get real! (With Your Employees)

December 9, 2009

“When people honor each other, there is a trust established that leads to synergy, interdependence, and deep respect. Both parties make decisions and choices based on what is right, what is best, what is valued most highly. -Blaine Lee
It’s time to get real. Employees want authenticity, not manipulation.
The recession won’t last much [...]

“No Damn Clue?”…Two Growing Companies Get it. Do you?

November 9, 2009

In this recession, can you afford to throw inexperienced employees into the mix who don’t have a clue what the company’s goals or mission are?
Some time back, we were conducting employee focus groups in preparation for the development of a new base salary program for a client company. As part of the warm-up, we posed [...]

Words of Wisdom from Wooden

July 31, 2009

Some excellent coaches of winning athletic teams are very knowledgeable about how to help people achieve their individual best, highest performance. This makes perfect sense, in that getting an individual to perform at his or her full potential is the first step in creating a winning team. So, I sometimes look to the world of [...]

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Uncategorized

Interns: An investment for the future

Don’t let them sink

Ditch awkward avoidance for authenticity

Don’t waste your time and $

Company pumps blood through employees’ veins

Don’t lose your Queens and Vonns

Keep the Hot Ones

Get real! (With Your Employees)

“No Damn Clue?”…Two Growing Companies Get it. Do you?

Words of Wisdom from Wooden

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