Posts tagged as:

Growth

In a Recession: Recognize & Retain Your Star Performers, Part V

July 13, 2009 · 0 comments by Terry Lauter Comp

in Compensation, Economy, Management, Performance Appraisal

By now, it’s a foregone conclusion: Top performers should not be taken for granted or lumped into the mix, and then rewarded like the many “average” performers each organization has on the payroll roster. This truism applies even for continuing or enhancing cash compensation components, when many businesses have limited financial resources.

Therefore, savvy leaders are focusing on new and creative means of tweaking their total rewards to keep the super stars motivated to take their personal performance to new heights. In the last few posts, we’ve been offering up some ideas to jump-start your movement in this direction. Ideally, you’ll consider new and different low or no cost rewards, as well as modifications to your salary and incentive programs. But here’s a thought, as you’re trying to make sense of the total plan and its inherent out-of-pocket cost:

Don’t worry about the fact that you may be paying above market for your super stars. If they are truly delivering more for less, your payroll efficiency will be high. In other words if you have 4 or 5 higher-compensated stars doing the work of 7 or 8 average performers, it is still a win for the individual and the organization.

Under more normal business conditions, we tend to place great emphasis on market competitiveness and benchmarking jobs in the external world. In today’s environment, it may well make sense to worry less about that data, and think more about your total outlay for getting the job done. In other words, your increased dollars might be allocated to fewer people, but that’s okay as long as the results are there. In our brave new world, getting more with less is not just “allowable”, it makes good business sense.

What do you think? Is payroll efficiency a good way to measure your compensation effectiveness in a recession?

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In a Recession: Recognize & Retain Your Star Performers, Part II

July 6, 2009 · 0 comments by Terry Lauter Comp

in Benefits, Business Strategies, Economy, Feedback

Last post, we discussed the fact that “pay for performance” or “rewards for results” is still a myth in many segments of corporate America today. While most companies have a vital few who are achieving most of the goals, we are realistically not recognizing and rewarding these individuals in a way that will ensure their loyalty when the turn-around is accomplished. And how can rewards be adequately addressed, anyway, in the current environment?

The secret here is looking at the complete rewards model, not just cash compensation. In the earlier post, we focused on explaining the financial/business realities, engaging the high performers in becoming part of the solution, and letting them know that they are in the plans for the future. Here’s another suggestion to expand their understanding of total rewards:

Ask your team member what matters most to them in an environment where financial rewards are necessarily restricted. Focus on the overall value proposition that you offer as an organization, and consider some of the little things that you can provide to recognize and reward the high-potential individual at low or no cost: flexibility to work at home, opportunity to attend classes or programs that will develop their skills, a chance to take on new responsibilities and gain valuable experience/cross-training, etc. In other words, customize the solution to that high performer’s needs. Personalized recognition and rewards always hit the mark, and are aligned with the reality that most people are not just “in it for the money”.

So…….What do you think? Will personalizing the rewards with your highest performing team members serve to strengthen their intrinsic motivation? Is this a fair trade-off when you are limited in your ability to come up with monetary incentives?

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In a Recession: Recognize & Retain Your Star Performers, Part I

July 1, 2009

Most every organization has a group (made up of about 20% of the total population) who delivers 80% of the results. In other words, a few folks make a tremendous difference for the overall success of most every business. But here’s the rub: all too often there is no significant difference in the way we [...]

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What is Your Unmatched Customer Value Proposition?

May 21, 2009

Have you noticed that it is getting harder and harder to compete in today’s marketplace? As customers demand and expect more, we must ensure that we offer an unmatched value proposition to our target customers. In the book, “The Discipline of Market Leaders,” the authors explain that there are 3 key value proposition models and [...]

Getting Everyone on the Same Page

May 15, 2009

Over the years I have noticed that most companies do a pretty ineffective job of strategic planning. We all know how important strategic planning is to the long-term viability of an organization, but what’s really going on here? Well, many organizations never seem to get around to tackling this critical function. Others take a handful [...]

Peter Drucker Nailed It!

May 13, 2009

Several years ago, I had the privilege of hearing Peter Drucker, the “Father of Modern Management,” speak. At the time, he was already very old and nearly deaf, and didn’t seem to realize he was almost speaking in a whisper. The audience, however, was in total awe…and you could have heard a pin drop. I’ve [...]

Be a Value Builder

May 8, 2009

Several years ago, I was reviewing some Audio Tech Book Summaries and learned that organizations tend to fall into 4 operating profiles. These profiles are largely influenced by the Chief Executive.
The first profile is Underperformer and this is the worst. In this case, the organization lacks adequate focus on revenue growth or cost savings.
The second [...]

Key Business Strategies to Fuel Your Growth

May 6, 2009

Some organizations seem to operate without a business strategy, while others have way too many. We have guided many of our clients to focus on a half dozen, specifically:

Focus on profitable growth. Seems pretty basic, but it’s amazing how many companies experience declining profits, while their businesses are actually growing!
Start with the market and work [...]

What Can the Grateful Dead Teach Us About Business?

May 4, 2009

Each morning, when I turn on my computer, I am greeted by a new inspirational quote. Most of these are thought-provoking and I have saved hundreds of these gems over the years.
Surprisingly, one of my favorite quotes comes from Jerry Garcia of the famous 60s Rock Band: The Grateful Dead. I’ve seen a number of acts over [...]

What are the Characteristics of Truly Great Organizations?

April 29, 2009

One of my all-time favorite movies is “City Slickers.” In one of the scenes, Mitch asks Curly about the secret of life and Curly holds up his finger and states that it is just 1 thing (and Mitch will have to figure this 1 thing out).
It’s different in the corporate world. The secret to becoming [...]

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Growth

In a Recession: Recognize & Retain Your Star Performers, Part V

In a Recession: Recognize & Retain Your Star Performers, Part II

In a Recession: Recognize & Retain Your Star Performers, Part I

What is Your Unmatched Customer Value Proposition?

Peter Drucker Nailed It!

What Can the Grateful Dead Teach Us About Business?

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