Posts tagged as:

LTC Performance

Don’t Let Your Hi-Pots be Derailed!

August 17, 2011 · 0 comments by Terry Lauter Comp

in Business Basics Training, Employee Communication, Leadership, Management, Performance Development, Performance Feedback, Training

We’ve all seen them…high potential business professionals who at first glance are articulate, polished, passionate, and successful in their demanding career roles. But as you become more familiar (and the outer layers of the onion are peeled back), you discover a potentially “fatal” flaw. You discover that he is known to share conversations held in confidence, and you can assume anything you tell him will soon be public knowledge. Or, he constantly takes credit for successes that aren’t his, while blaming mistakes on others. Or, she is as comfortable lying as she is at telling the truth. While we are all about leveraging one’s strengths, it’s vitally important to identify and confront those weaknesses in high-potential individuals that are “career derailers”—things that if not addressed, will prevent him or her from moving forward in a career and ultimately achieving his/her personal and professional goals.

But, you reason, confronting and correcting a derailer is a tough sell. First of all, as author and Executive Coach Marshall Goldsmith asserts, it’s easy for a successful hi-potential individual to misunderstand a derailer to be something that has contributed to his/her success, instead of seeing that the success is “in spite of” the attribute or lack thereof. Even so, organizations intent on improving performance and building strong leaders won’t be discouraged or thwarted by the difficulty of helping the individual see the flaw. As leaders and coaches of high potential individuals, we understand that we play an important role in not only encouraging team members to use and optimize their strengths, but also find and eliminate career derailers. But how?

One of the most important first steps we’ve learned is to cultivate in each high potential individual an attitude of a “continuous learner”—always open to new ideas, new findings, new ways to improve and grow. If this becomes an organizational value—something that is held up as being core and key to your culture, the high potential team member will be open to ongoing feedback, and appreciative of the chance to learn more about how he or she is perceived by others. Often derailers are most apt to rear their ugly heads in times of stress such as change or transition. So as leaders, we are called to be vigilant during those times especially, and keep the lines of communication open for honest (and immediate!) coaching and feedback.
One more idea for helping your high potential team members: make sure that your coaching conversations focus on the “how” and not just the “what”. In the high- pressure, short term results-orientation of recent years, it’s a no-brainer to talk about goals and bottom-line results. That’s important, but how those things were accomplished is at least equally so. Talk about results, but spend just as much time discussing specific examples of how those goals were attained, tuning into both the positive and negative aspects of the how. Unless you make it clear that “how” matters, some individuals will assume that the results trump the manner of getting there.

Fatal flaws don’t have to be… help your high pots spot them, and move beyond bad habits to the career they have imagined.

Your thoughts?

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Can’t Afford Not To…

June 13, 2011 · 0 comments by Terry Lauter Comp

in Leadership, Performance Development

Interviewer: “Can coaches today really afford to be a teacher-coach in a world that treasures winning so much…can they really be more concerned with developing the athlete than they are with performing.”

Coach John Wooden: “I don’t think they can afford not to….”

We were always in awe of the man, coach and teacher that was John Wooden. Take a look at this Youtube interview in which Coach Wooden discusses his dedication to being not just a coach, but a teacher-coach.

Here, he touches on the importance of paying attention to each individual and knowing he “had to work with each individual a little bit differently”:

“…because no two are identical. Your students - no two are identical. Your athletes- no two are identical. They’re alike in many respects but they are not identical. Part of your obligation is to analyze each individual under your supervision and try to help them in a way that you can.”

Wooden goes on to say that coaching goes beyond helping one’s players master the fundamentals of the sport. The coach that really has an impact does this in a way that allows those he/she’s coaching to extract meaning that will resonate forever.

It would be hard to argue with a coach that won 10 NCAA basketball championships, including seven consecutive wins. Clearly, Coach Wooden did so many things right but he seemed to always bring the lesson back to the emphasis he placed on the personal and professional development of his players.

What would it be like for your company to see a seven consecutive month increase in sales? or how about experiencing 10 glorious years of unmatched levels of employee engagement and productivity?

Coach Wooden would say its possible. Here’s a toast to one of the greatest teacher-coaches there ever was.

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“Getting Real” in Today’s Economy

June 24, 2009

We’ve all seen the headlines, and heard the very real reports of salary freezes, forced time-off, and 401(k) matching “vacations”, not to mention lay-offs and closures. Clearly, many companies and their employees have been significantly impacted by this current recession. While we are beginning to see light at the end of the tunnel, experts say [...]

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Are Your Benefits Still Beneficial?

May 25, 2009

The recession has taken its toll on many components of employers’ total rewards packages in recent months. While some of our client organizations have implemented minor benefit tweaks, others have implemented hefty increases in employee contributions for benefits and cancelled 401(k) matching. There is no one simple solution or pat answer, to be sure. But [...]

Working Smart: Focusing on the Vital Few

May 22, 2009

We all see so much wasted time at work, that I am always amazed to hear that the U.S. is one of the most productive nations in the world. Busy-ness seems to be replacing effectiveness as people go to endless meetings and spend hours sending and receiving emails.
Every once in awhile, I have to remind [...]

What is Your Unmatched Customer Value Proposition?

May 21, 2009

Have you noticed that it is getting harder and harder to compete in today’s marketplace? As customers demand and expect more, we must ensure that we offer an unmatched value proposition to our target customers. In the book, “The Discipline of Market Leaders,” the authors explain that there are 3 key value proposition models and [...]

Simplify Your Mission, Vision and Values

May 20, 2009

A large number of companies develop their mission, vision and values as part of their organization’s strategic planning efforts. Unfortunately, many of them fail to achieve a solid return for their efforts. Three reasons for this are: (1) they are unclear about the difference between mission and vision; (2) they fail to engage their employees [...]

Getting Everyone on the Same Page

May 15, 2009

Over the years I have noticed that most companies do a pretty ineffective job of strategic planning. We all know how important strategic planning is to the long-term viability of an organization, but what’s really going on here? Well, many organizations never seem to get around to tackling this critical function. Others take a handful [...]

Peter Drucker Nailed It!

May 13, 2009

Several years ago, I had the privilege of hearing Peter Drucker, the “Father of Modern Management,” speak. At the time, he was already very old and nearly deaf, and didn’t seem to realize he was almost speaking in a whisper. The audience, however, was in total awe…and you could have heard a pin drop. I’ve [...]

Unlearning Lots in A Brave New World

May 11, 2009

You could easily accuse me of being a bit “over the top” about lifelong learning. I practically live for new books, new ideas, stories and concepts that I’ve never been exposed to before. Truly, I belong to the “cradle to grave” school of philosophy about the importance of continuously taking your education to a new [...]

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LTC Performance

Don’t Let Your Hi-Pots be Derailed!

Can’t Afford Not To…

Are Your Benefits Still Beneficial?

What is Your Unmatched Customer Value Proposition?

Simplify Your Mission, Vision and Values

Peter Drucker Nailed It!

Unlearning Lots in A Brave New World

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